Effective October 8, 2026
Every piece is checked, packed, and shipped with care. If something goes wrong, we’ll make it right. Here’s how it works.
Original Paintings & Commissions
Original artworks and commissioned pieces are one of a kind, so they are generally non-refundable. The exception: if a piece arrives damaged, or isn’t what was described, contact us and we’ll work with you on a repair, replacement, or refund. Originals ship fully insured, so damage in transit is covered.
Prints (Archival & Limited Edition)
Prints are sold as described. Returns are accepted only if a print arrives damaged or doesn’t match its description.
Stickers, Magnets & Merch
Small goods are final sale unless they arrive damaged or incorrect. If we sent the wrong thing, we’ll send the right one.
How to Report a Problem
Reach us through our contact page with your order number and photos of the item and packaging. Please keep the original packaging until we’ve sorted it out; insurance claims may need it.
Refunds
Approved refunds go back to the original payment method.
See also our Shipping Policy and Terms of Service.
